VA

Seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling.

This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication.

Role Overview

The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups.

Key Responsibilities

Client Communication

• Monitor and respond to all incoming emails in a timely and professional manner

• Draft and send client quotes for custom designs and special orders

• Follow up with customers regarding custom pieces, approvals, and timelines

• Provide updates to clients on jewelry repairs and order status

• Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination

• Manage and coordinate the Head Designer’s calendar

• Schedule custom consultations (in-store and virtual)

• Confirm appointments and send reminders to clients

• Ensure all consultation notes and files are properly organized

Quoting & Administrative Support

• Assist in preparing and organizing custom design quotes

• Track outstanding quotes and follow up appropriately

• Maintain client records and documentation

• Support workflow organization between sales and production

Social Media & Brand Support

• Assist with social media scheduling and posting

• Help draft captions and content ideas

• Respond to direct messages and inquiries professionally

• Support basic content organization and campaign planning

Ideal Candidate

• Exceptional written communication skills

• Highly organized with strong attention to detail

• Comfortable managing executive calendars

• Experience in luxury retail, jewelry, or hospitality preferred

• Professional, discreet, and trustworthy

• Tech-savvy (Google Workspace, Shopify, social media platforms)

• Able to work independently and meet deadlines

What We Offer

• Flexible remote work environment

• Opportunity to work within a growing luxury brand

• Creative involvement in custom design processes

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM