Business Systems Analyst in Phoenix, AZ - (Contract)

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

The Business Systems Analyst acts as a critical intermediary between the assigned line of business and the development team. This role ensures effective communication, thorough analysis, and successful delivery of solutions across all phases of the solution development lifecycle, from initiation to post-implementation follow-up. 

The candidate must be able to come on-site to the Phoenix office 4 days a week.

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Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Primary Responsibilities

• Advocate for business clients throughout the solution development lifecycle, including initiation, analysis, development, testing, implementation, and post-implementation phases. 
• Conduct complex analysis to identify core business issues and map potential solutions. 
• Develop business cases that define needs, methods, and benefits of proposed solutions. 
• Translate business needs into detailed requirements to guide solution development. 
• Creates user stories and collaborates closely with the development team to refine solution designs and ensure successful outcomes. 
• Monitor project progress, ensuring adherence to the requirements document. 
• Resolve conflicts stemming from technical deviations from agreed requirements. 
• Partner with the testing team to ensure that all issues are identified and resolved before rollout. 
• Evaluate user interactions with the solution during implementation, making modifications as necessary. 

Required Qualifications

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• Bachelor’s degree in business management, Information Systems, or a related field. 

• Ten (10) years of experience in business/systems analysis or a related field. 

• Strong leadership skills. 
• Excellent Communication 
• Proficiency in Jira. 

• Business Analyst (BA) certification. 

• Master of Business Administration (MBA) or a closely related degree. 
• Prefer technical background and some PM experience

Skills and Competencies

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). 
• Proficiency in JIRA  
• Ability to create user stories & acceptance criteria in the required tool 
• Strong project management skills. 
• Exceptional verbal and written communication skills. 
• Ability to organize, prioritize, and meet deadlines under pressure. 
• Strong analytical and data research abilities. 
• Capable of adapting to new systems and technologies as needed. 
• A proactive work ethic and self-motivation to excel in a team environment. 

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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.